Privacy Policy
Your privacy is important to us. This Privacy Policy outlines how your personal information is collected, used, stored, and shared when you visit or make a purchase from ColomboCart.com. By using our website, you agree to the terms of this policy.
1. How We Use Your Information
We use the personal information you provide to:
- Process and fulfill your orders
- Deliver products to your selected address
- Send you relevant offers, updates, and promotional content (if you’ve opted in)
- Improve our platform and user experience
We do not sell your information to third-party organizations. Your data is shared only with trusted service partners, such as logistics providers and payment processors, to ensure smooth and secure transactions. Your credit/debit card details are never stored on our platform.
2. How We Collect Your Information
We collect both personal and statistical information when you use ColomboCart.com. This includes:
- Information you submit while registering or placing an order (e.g., name, contact number, address)
- Browsing activity (e.g., pages visited, products viewed, device type, browser)
- IP addresses and referral URLs
- Data through cookies and analytics tools
Our site uses Secure Socket Layer (SSL) encryption and follows global security standards to protect your personal data.
3. Personal Information We Require
To register and place orders on ColomboCart.com, we may collect the following:
- Full Name
- Email Address
- Contact Number
- Billing and Shipping Addresses
Your credit/debit card details are handled securely by certified third-party payment processors and are never accessible to our team.
4. Statistical and Technical Information
ColomboCart.com and our third-party partners may collect non-personally identifiable information to analyze user behavior, such as:
- IP address
- Browser type
- Language preferences
- Pages visited
- Time spent on site
- Location-based data (city, region)
This helps us improve the website and show more relevant offers without identifying individual users.
5. Cookies
Cookies are small text files used to:
- Remember your login or cart details
- Track usage patterns for analytics
- Show personalized product suggestions or ads
You may disable cookies in your browser settings, but this may limit some website functionality, such as placing orders.
6. Google Services
ColomboCart.com uses Google Analytics and other Google tools to better understand visitor behavior and improve marketing. These services may include:
- Remarketing with Google Ads
- Display Network Impression Reporting
- Demographics & Interests Reporting
- DoubleClick Integration
To learn more, visit Google’s Advertising Policies.
7. Why We Collect This Information
We collect personal and statistical data to:
- Customize your shopping experience
- Fulfill your orders accurately
- Contact you about your purchases
- Improve website functionality
- Ensure the content and ads you see are relevant to your needs
We will only send marketing emails if you have given consent.
8. Who We Share Your Information With
We share your personal information only with trusted third parties who help us:
- Process and deliver your orders
- Manage secure payments
- Improve platform functionality and security
We may disclose your information if required by law or to protect the safety and integrity of ColomboCart.com.
9. Product Reviews
If you submit a review, it may be used on our website or in marketing materials. Reviews can be submitted anonymously. If you wish to remove your review, please contact our support team.
10. Information Security
We are committed to safeguarding your information. ColomboCart.com complies with security best practices, including:
- SSL encryption
- Regular vulnerability assessments
- Secure data storage policies
11. Updating or Removing Your Information
You can update your personal information through your My Account section. To request data removal, contact our team at privacy@colombocart.com.
12. Terms of Use and Policy Updates
By using ColomboCart.com, you agree to this Privacy Policy. We may update it periodically, and continued use of the site implies acceptance of the latest version.
13. Opting Out
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting info@colombocart.com with the subject “Unsubscribe.”
To delete your account, send an email with the subject line “Cancel Account.” We will remove your personal data within 28 days, excluding any data retained for legal or security purposes.
14. User Eligibility
You must be of legal age to register on ColomboCart.com. If registering as a business, you confirm that you have the authority to represent and bind that business. Multiple registrations for the same person or entity are not allowed.
15. Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact us at:
📧 Email: info@colombocart.com
📱 Phone: +94 78 526 9620
📍 Location: Colombo, Sri Lanka